For Port Agents and Shipping Agencies

    When the ETA changes,everyone needs to know.

    NauticOps puts the port call on a shared screen. The pilot, tug, mooring crew, terminal and port authority all see the same picture, updated in real time.

    No integration project. No system replacement. Operational from day one.

    NauticOps does not replace your port systems. It coordinates the people and services around them.

    How port calls work today

    What coordination really costs, call by call

    Every port call involves five to eight actors with different systems, different schedules and no shared view. The shipping agent carries that coordination load on every single call.

    You are the only one with the full picture

    The pilot, the tug, the terminal and the port authority each have their own partial view. You carry all the threads and relay every change manually across six different conversations.

    ETA changes travel slower than the vessel

    A two-hour delay triggers a chain of calls, messages and re-confirmations. By the time everyone is updated, the service schedule has already shifted and nobody agrees on the new timing.

    Verbal confirmations do not leave a trail

    WhatsApp threads and phone confirmations are not records. When something goes wrong, there is no log of who confirmed what or when. And the accountability lands on you.

    The whole operation stops when you are not available

    If you are unreachable for thirty minutes, the berth assignment, the tug booking and the terminal slot are all on hold. The port call depends entirely on your personal availability.

    What NauticOps changes

    How daily port call coordination works with NauticOps

    The shipping agent stops being the one who has to relay everything and gets time to supervise the call instead.

    A single operational view everyone works from

    Pilot, tug operator, mooring crew, terminal and port authority see the same port call in one place: ETA, berth, service schedule, confirmations. No more conflicting information depending on who you ask.

    When the ETA shifts, everyone sees it at the same time

    Update the ETA once. Every actor with a service in that call sees the change immediately. Idle time caused by late notification disappears.

    Every service confirms directly, without going through you

    Each party confirms their slot in the platform. You see the status of every service without picking up the phone to chase confirmations.

    Works with what you already have

    NauticOps runs alongside your existing tools. No configuration needed on other parties' side. No new systems to learn before the first port call.

    Step by step

    How a port call runs in NauticOps

    The process does not change. What changes is that every actor can see it as it happens.

    01

    You receive the arrival notice

    You register the port call in NauticOps: ETA, berth and services required. From that moment, every party involved has access to the same information.

    02

    Every actor sees the same timeline

    Pilot station, tug company, mooring crew and terminal see the shared schedule instantly. Each one sees only what is relevant to their own service, without information overload.

    03

    The ETA shifts. Everyone adjusts.

    When timing changes, every actor is notified and confirms their updated slot directly. You monitor the full picture from one view without needing to call anyone.

    No integration required

    NauticOps works alongside what you already use

    There is no integration project. No data to migrate, no systems to reconfigure. NauticOps connects the actors of the port call as a coordination layer, without touching any existing system.

    In pilot mode, setup takes less than one working day. You register the first port call and all actors are operational from that moment.

    What NauticOps does not replace

    • Port Community System (PCS)

      NauticOps adds real-time operational coordination on top of it. Your PCS workflow is unchanged.

    • Terminal Operating System (TOS)

      Terminal operations continue in your TOS. NauticOps adds a shared view of the port call for everyone involved.

    • ERP or back-office systems

      Your financial and administrative workflows are not touched.

    • Messaging tools

      NauticOps is not a chat. It is a coordination layer: structured confirmations, shared status, operational record.

    Sector validation

    Built with the ecosystem, not outside it

    NauticOps has been developed with direct input from port operators, maritime service providers and port innovation programmes.

    The actors it connects

    • Port Authorities
    • Shipping Agents
    • Pilot Stations
    • Tug Operators
    • Mooring Companies
    • Maritime Terminals
    • Maritime Service Providers

    Validated with support from

    • La Lonja Tech — maritime innovation programme
    • Incubazul / Bluecore — blue economy accelerator
    • Ports 4.0 — Spanish port innovation fund (application submitted)
    • Port authority institutional support letters
    Pilot programme

    Early conversations underway in

    We are working with port operators in these locations to plan the first live deployments.

    Vigo· Spain
    Cádiz· Spain
    Huelva· Spain
    Castellón· Spain

    Want to see how NauticOps fits your operation?

    We configure the first port call together, at your port, with your services and your actors. No commitment beyond that first call.

    Start your pilot

    Want to see how NauticOps fits your operation?

    We configure the first port call together, at your port, with your services and your actors. No commitment beyond that first call.

    • Port Authorities
    • Shipping Agents
    • Pilot Stations
    • Tug Operators

    Request a pilot

    We will contact you within 24 hours to talk about your port and how we can run the first call together.